Privacy Policy

At FightingOnion Technologies ("FightingOnion", "we", "us", or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our client portal, or engage with our AI automation and cybersecurity services.

1. Information We Collect

We may collect personal information that you provide directly to us when you create an account, subscribe to our services, or contact us. This may include:

• Contact Information: Name, email address, phone number, and physical address.
• Business Information: Company name, operational details, and knowledge base materials provided for AI training.
• Billing Information: Payment details processed securely via our payment gateways. We do not store raw credit card numbers on our servers.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our AI systems and development services.
• Process recurring subscription billing and applicable taxes securely.
• Train customized AI models specific to your business needs (using only your provided business knowledge).
• Communicate with you regarding service updates, security alerts, and support.

3. Data Security & Confidentiality

As a provider of cybersecurity services, protecting data is fundamental to our business. We implement appropriate technical and organizational security measures to protect your personal and business data against unauthorized access, alteration, disclosure, or destruction. AI models trained on your data are segregated and are not used to train models for other clients.

4. Subscription Billing & Cancellations

Our core services operate on a recurring subscription basis. By enrolling in a subscription, you authorize FightingOnion Technologies to charge your designated payment method on a recurring schedule (e.g., monthly or annually).

You may cancel your recurring subscription at any time through your client portal or by contacting our support team. Cancellations take effect at the end of the current billing cycle. Prorated refunds are not provided for partial months of service.

5. Third-Party Services

We may share your information with trusted third-party service providers (such as payment processors or telephony/messaging APIs like WhatsApp) strictly for the purpose of operating our services. These providers are bound by confidentiality obligations.

6. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: